You Deserve to Know
What to Expect
Whether you're new to therapy or returning after time away, we're here to walk you through every step, from booking to your first session and beyond.
Start Feeling Better in
3 Simple Steps
Step One
Book a Consultation (20–30 min)
Choose a time that works for you. This is a paid consultation and takes place online via secure video.
Step Two
Talk With a Therapist
You'll get to share what's going on, ask questions, and explore whether this is the right space for you to begin therapy.
Step Three
Begin Ongoing Therapy (If It's a Fit)
If it feels right for both of you, we'll move forward with full sessions and send over your intake paperwork.
Click below to book your 20–30 minute consultation session. One of our therapists will meet with you online to help determine if we're the right fit — no pressure, just a conversation.
Book a ConsultationHow Therapy Works
at True You
We start with a 20–30 minute consultation session (held online). This allows you and one of our therapists to connect, explore your goals, and see if it feels like a good fit before committing to ongoing therapy.
Never Done This Before?
That's Okay.
Many of our clients are brand new to therapy — and that's exactly who we're here for. You don't need to know what to say, what to work on, or how this all "should" go. We'll meet you where you are.
What Happens on the
Consultation Call?
In this 20–30 minute video call, you can ask questions, share what you're looking for, and get a sense of whether it feels like a good fit. There's no pressure — just a chance to talk.
Schedule Your Consultation NowWhat Happens After
I Say "Yes"?
Worried About Cost?
Let's Talk About It.
We accept major insurance plans. If you don't have insurance or want to pay privately, we'll discuss rates and any available sliding scale options before you commit.
We accept: Pacific Source Commercial Plans, Aetna, Providence, Regence, Anthem, Blue Cross Blue Shield, and more.
Paying without insurance? You have the right to a written Good Faith Estimate of your expected costs before you begin care.
In Person or Online —
It's Up to You
Choose to meet at our Portland or Bend offices — or start therapy from anywhere in Oregon via secure telehealth.
In-Person
Portland & Bend offices
Telehealth
Anywhere in Oregon
No, the consultation is a paid session, because it's a valuable part of the therapeutic process. You'll have dedicated time with a licensed therapist, and by the end, you'll have more clarity about whether we're the right match.
Your first consultation is a one-on-one 20 to 30 minute video call with a therapist. They'll ask a little about what's going on, answer your questions, and talk through what working together could look like. If it feels like a fit, you'll get your first session on the calendar.It's a chance to meet, share what's bringing you in, and see how it feels, with no pressure and no commitment.
Not knowing is completely normal and that's what the first conversation is for. You'll meet one-on-one with a therapist over video to talk through what's going on and figure out the right fit together. No pressure to have it sorted out beforehand.
Individual sessions are $175 per hour, including individual sessions for children and adolescents. Couples and family sessions are $200 per hour. If you have questions about payment or insurance benefits, reach out and we'll walk you through your options.
We accept a variety of insurance plans, including Pacific Source Commercial, Aetna, Providence, Regence, Anthem, and Blue Cross Blue Shield and more. For questions about coverage or out-of-pocket costs, reach out to our insurance guru, Kate Raudenbush at Moonstone Medical Billing, or contact your insurance provider directly.
Some practitioners have reserved space for sliding scale payment options. If you are in need of financial assistance please inquire directly with your therapist during the consult about their individual sliding scale policy.
Both. We offer in-person sessions at our Oregon locations, as well as secure online therapy for anyone located anywhere in Oregon. Whether you prefer meeting face-to-face or from the comfort of home, we'll find what works best for you. Your first consultation is held over video, so it's easy to get started either way.
Sessions run about an hour. How long the process takes is different for everyone. Some people come for a season, others stay longer. You and your therapist will check in regularly so the work keeps serving you.
Start with our therapists page and see who resonates. Each bio shares how that therapist works and what they specialize in. Still not sure? Schedule a consultation and we'll help you find the right match.
Absolutely. We offer couples therapy and family therapy, and several of our therapists work with children and teens. Whoever needs to be in the room, we'll make space.
That's okay, and it happens. The relationship with your therapist matters more than almost anything else in this work. If it's not clicking, tell us. We'll help you connect with another therapist on our team, no awkwardness and no hard feelings.
It's the same care, delivered through a secure video platform. You meet with your therapist from wherever you're comfortable. All you need is a private space and an internet connection.
Yes. Our practice is LGBTQIA+ affirming and trauma-informed at every level. You're welcome here exactly as you are, and your therapist will move at a pace that feels safe for you.
Yes. What you share in therapy stays between you and your therapist. Confidentiality is one of the foundations of good therapy and it's what makes it a safe space to be honest. Your sessions, records, and even the fact that you're in therapy are kept private and aren't shared with anyone without your written permission. Because sessions happen over video, they're held on a secure, HIPAA-compliant platform, so your privacy is protected there too.
Still Have Questions?
We know starting therapy can feel like a big step. Reach out directly — we're happy to answer anything before you book.
Healing is Closer
Than You Think
Choose a location that fits your life — or meet with us from anywhere in Oregon.